SHIPPING INFORMATION
Books:
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Orders containing books are typically processed and shipped within 1-2 business days after the order is placed.
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Books should arrive at their destination within 5-10 business days from the date of purchase, barring any unforeseen delays or circumstances beyond our control.
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Merchandise:
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For merchandise items, including printed-on-demand products, please allow up to 14 business days for production, processing, and shipping.
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Once your merchandise order has been shipped, you will receive a tracking number to monitor the status and estimated delivery date.
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Third-Party Manufacturing and Shipping:
Most of our products, including merchandise, are produced and shipped through third-party manufacturers and shippers. While we work closely with our partners to ensure timely delivery and quality control, there may be instances where shipping times vary due to factors such as production delays, high demand, or external shipping issues.
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Tracking Your Order:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery and receive estimated delivery dates provided by the shipping carrier.
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International Orders:
For international orders, please be aware that shipping times may vary based on the destination country's customs regulations, duties, and other factors. Customers are responsible for any additional fees or taxes imposed by customs authorities.
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Shipping Delays:
While we strive to meet our shipping guidelines, please understand that occasionally, unforeseen circumstances such as weather delays, holidays, or carrier disruptions may impact delivery times. We appreciate your patience and understanding in such situations.
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Questions:
If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team. We are here to assist you and ensure your shopping experience with Becoming Conscious, LLC is smooth and satisfactory.
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RETURN POLICY
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Thank you for shopping with Becoming Conscious, LLC. Please read our Returns and Refund Policy carefully before making a purchase.
Printed on Demand Items:
All merchandise from Becoming Conscious, LLC is printed on demand. Due to the custom nature of our products, we do not offer refunds on purchases.
Customer Satisfaction:
We strive to provide our customers with high-quality products and excellent service. If for any reason you are not satisfied with your order, we encourage you to contact us directly. Our team is committed to addressing your concerns and finding a suitable solution.
How to Contact Us:
If you have any issues or challenges with your order, please reach out to our customer service team as soon as possible. You can contact us through our website on our contact page. Kindly provide your order details and a clear description of the issue so we can assist you promptly.
Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will review the issue and provide instructions on how to proceed. Please take a picture of the item(s), and retain all packaging materials and product tags for our assessment. Depending on the situation, we may offer exchanges, store credits, or other alternatives to address your concerns.
Questions:
If you have any questions regarding our Returns and Refund Policy, please feel free to reach out to us. We are here to assist you and ensure you have a positive experience shopping with Becoming Conscious, LLC.
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